Humans that sound like robots or robots that sound like humans

"More Human Than Human"

Blade Runner – “More Human Than Human”

Sometimes I have a hard time telling if humans that sound like robots or robots that sound like humans are running the tech support for some companies. I feel like I’m doing a Turing Test each time I engage with their tech support. Is it rude that in many instances I’ve asked if I was talking to a robot or if this was a real human?

I have to type out my questions in the most simplified, succinct and direct way to try to get my point across.  Even then, you’ll sometimes get irrelevant copy and pasted answers that don’t fully answer or address your original query. Chances are, if I’m reaching out to tech support, I’ve already tried googling a response and thus your FAQ-esque answer probably doesn’t resolve my issue (even if it matched the query your answer is addressing; which in this case isn’t my problem).

It is hard being lazy.

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